Job Title

Position Overview-Gem portal expertThe GeM Portal Expert is responsible for managing all activities related to the Government e-Marketplace (GeM) portal, including product listing, bid management, tender tracking, order processing, compliance, and coordination with government buyers. The role ensures accuracy, timely submissions, and smooth operations to increase business opportunities and secure orders through the GeM platform.Key Responsibilities1. GeM Portal Management- Create, update, and manage product listings, catalogues, pricing, and inventory on the GeM portal. - Ensure compliance with GeM guidelines and documentation requirements. - Maintain and update company profile, certifications, and approvals on the portal.2. Tender & Bid Management- Monitor and track tenders, bids, RA (Reverse Auctions), and opportunities relevant to company products/services. - Evaluate tender requirements and coordinate with internal teams to prepare technical and commercial submissions. - Draft and upload bids, ensuring accuracy, compliance, and timely submission.3. Order Handling & Execution- Manage order acceptance, contract configuration, and post-order documentation on the portal. - Coordinate with logistics, finance, and operations teams to ensure timely fulfilment of GeM orders. - Track order status, dispatch, invoicing, and payment follow-up.4. Customer & Department Coordination- Liaise with government buyers, departments, and GeM officials for queries, clarifications, and order resolutions. - Provide support and responses for buyer enquiries, product specifications, and compliance documents.5. Reporting & Compliance- Maintain all GeM-related data, bid trackers, submission logs, and opportunity reports. - Prepare weekly/monthly performance reports on bids, conversions, and revenue. - Ensure compliance with procurement rules, government norms, and organizational processes.Qualifications & Experience- Bachelor’s degree in Business Administration, Commerce, Engineering, or related fields. - 2–5 years of hands-on experience working on GeM portal operations (mandatory). - Strong understanding of government procurement processes, tender terms, and bid documentation. - Experience with pricing strategies, competition analysis, and reverse auctions is an advantage.Skills Required- Excellent knowledge of GeM portal functions: bidding, RA, catalogue creation, and contract management. - Strong analytical skills and attention to detail. - Proficiency in MS Excel, Word, and online documentation tools. - Ability to manage multiple bids and deadlines efficiently. - Good communication and coordination skills. - Problem-solving mindset with the ability to interpret government tender requirements.Key Attributes- High level of integrity and accuracy. - Proactive, organized, and able to work independently. - Strong commitment to meeting timelines and maintaining compliance.