Job Title

About Albertsons Companies Inc. (ACI):As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.We build and shape technology solutions that solve customers’ problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.Our success is built on a one-team approach, driven by the desire to understand and enhance the customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.About Albertsons India Capability Center:At Albertsons India Capability Center, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day. At the Albertsons India Capability Center, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons India Capability Center, associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.JOB DESCRIPTION:About the company:Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw’s and many more recognizable names.What you will be doing:This role will be an individual contributor responsible for building and finetuning the platform components for the Observability product. The candidate will work closely with the Lead engineer, performance team, data ingestion, platform DevOps and data visualization teams under Observability product. As a member of the platform team, the candidate needs to be able to support and maintain the applications onboarded to Grafana Observability, Ingestion and visualization written in PromQL, Log queries, etc., and monitoring technologies.This position will preferably be based out of India GCC, Bangalore.Key Responsibilities:Initiates and facilitates project kick-off and inception activitiesDrives coordinated teams, driving technology solutions in support of key product initiatives by working closely with product owners, architects, engineers, DevOps and quality assurancePartners with Product Management team(s) to develop viable roadmaps for platforms and capabilities within a portfolio to ensure that the full potential of a product can be realizedCoordinates execution of development projects from initiation through release, using SDLC methodologies and Agile/Scrum concepts.Works within and across business units to prioritize, plan, and complete the development schedule for major product releasesExhibits desire to continuously learn new tools, techniques, and methodologies from teams and Agile communityUnderstands Continuous integration and deployment and Exhibits ability to run projects in the Scrum and Kanban methodologies, with multiple outside dependencies and remote project team membersHelp remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.Adopts SDLC methods, Agile values, SAFe principlesManages and supervises team velocity, financials, and other critical metrics in relation to the plan and published progress reportsMaintains dependency plan between planned sprints across engineering, infrastructure, and third-partiesHandles and appropriately raises delivery impediments, risks, issues, and changes tied to the product development initiativesFacilitates discussions that lead to the resolution of project issues and development impedimentsMay perform hands on reviews of product backlog, designs, code, test scripts and results in addressing delivery impediments or product quality issues.Collaborate and work with RTE to contribute to the PI planningTrack iteration progress, contributes to design discussions and issue resolution and removes obstacles to ensure iteration commitments are met.Monitors and ensures compliance with SDLC standards, including ensuring deliverables across engineering teams are high-quality and clearly documented.Has working knowledge and understanding of Agile Software Development Methodology and incremental deliveryExhibits a desire to continuously improve, and shows a track record of improvementMay develop and deliver formal presentations and training programs to end users, project teams, management teams and executive managementMentors, guides, and supports Technical Project Managers, Agile Champions, and other team members as appropriateEffectively communicates with cross functional teamsFinds opportunities to adopt innovative technologiesWe are searching for someone with the following skills:Experience with gathering and organizing large volume of data to use for instrumentation into an Enterprise Observability solution.Good Knowledge and understanding of Azure foundation components e.g. App GW, APIM, Virtual Network, NSG, Load Balancer, Azure VM etc. is required.Team-oriented, positively contributing to team morale and willing to help.Learning-Focused, finding ways to improve in their field and use positive constructive feedback to grow personally and professionallyThink strategically and proactively anticipate future problems, needs or changes in the workExperience with Databases Azure SQL, PostgreSQL, MySQL, MongoDB, TSDB or similar databases.Azure/GCP hands-on with details around pulling observability data from managed servicesKnowledge of monitoring tools such as Log Analytics, App Dynamics, Grafana, Prometheus, Splunk, and Sitescope is preferredExperience in working with ServiceNow or similar Service Management toolsExperience with managing project involving Cloud technologies in Azure, AWS, and Google CloudExperience with managing project involving PCF, Docker, Kubernetes platform is required.Experience with managing project involving DevOps and CI/CD tools and processes is required.Experience in high-performance and high-frequency data streaming and health confirmation techniques (using Kafka etc.) and handling large volume of batch data is strongly preferredIn-depth advanced knowledge of current monitoring toolsIn-depth advanced knowledge of at least one major cloud platform and Service Container/Instance conceptsIn-depth advanced knowledge of querying and inspection techniques for service and other types of logsIn-depth advanced knowledge of the full software development lifecycle and software development methodologies (Agile).Strong ability to understand client expectations and to resolve issues that may affect service.Strong ability to mentor, coach and train other application support engineersSelf-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products.Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and qualityExperience managing project budgets and reporting while ensuring compliance with Agile delivery platformExcellent oral and written interpersonal skills; Ability to effectively communicate across third parties and technical and business product managersAbility to get industry leading solutions to market efficiently and effectivelyExperience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teamsAbility to enable business capabilities through innovationDemonstrated willingness to learn new technologies and takes pride in how fast they develop working softwareDeep familiarity and understanding of Agile practices, SCRUM, Test Driven Development, SAFe, XP, & KanbanAbility to thrive in fast-paced environmentHigh degree of initiative, purpose and enthusiasmWe believe the successful candidate has these qualifications and experience:4-year degree (Computer Science, Information Systems, or relational functional field) and/or equivalent combination of education or work experience.5+ years of work as a team member on a scrum project teams5+ years acting as a ScrumMaster/Technical Project Manager in software development environment working with multiple SAFe Agile teams12+ years of experience in managing an enterprise product with a scaled adoption at Enterprise levelHands-on experience with Tools and Technology is preferred.3+ years of experience in managing Observability projects/ Agile release teams is required.Experience working with Open-source platforms and Open Telemetry libraries e.g. Grafana is preferred.PMP Certification is RequiredSAFe Agilist and Scrum Master Certification is Required