We are seeking a highly professional Operations Coordinator who will play a critical role in ensuring seamless communication, execution, and alignment across multiple operational functions. This is a dynamic position designed for someone who is adaptable, composed, and capable of operating across scheduling, customer communication, and project coordination without being confined to a single functional label. This role is built for an individual who understands that strong operations are driven by precision in communication, accountability in execution, and consistency in follow-through. Key Responsibilities • Serve as a central point of communication between customers, internal teams, and leadership• Manage and coordinate schedules, timelines, and operational workflows• Handle customer interactions with professionalism, clarity, and confidence• Monitor project progress and ensure timely execution across departments• Identify operational gaps and escalate risks proactively• Maintain accurate documentation and communication logs• Adjust daily priorities based on business demands and operational needs• Ensure all interactions reflect a high standard of professionalism and authority This role is intentionally cross-functional. It integrates responsibilities commonly associated with scheduling, customer experience, and project coordination into one unified operational position. Requirements Qualifications and Skills • Exceptional written and verbal communication skills in English• Strong organizational and multitasking capabilities• Ability to operate in fast-paced, evolving environments• High level of attention to detail and follow-through• Strong problem-solving and critical-thinking skills• Ability to remain calm and structured under pressure• Demonstrated ownership mindset and accountability• Professional demeanor in all client and internal interactions Benefits Benefits: • Stable, fixed compensation structure with no dependency on commissions• Long-term growth and advancement opportunities within operations• Exposure to multiple departments and business functions• Development of high-level communication and leadership skills• Direct collaboration with leadership and decision-makers• Structured training and operational mentorship• Strong process-driven work environment• High job stability in a core operational role• Opportunity to build a versatile operations career• Professional, performance-focused culture
Job Title
Customer Service Operation Coordinator