Job Title

Technical Program Manager (D365 F&O)Role SummaryWe are seeking an experienced Technical Program Manager (TPM) with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O) to lead large-scale ERP programs. The role involves managing cross-functional delivery across business, engineering, integration, and partner teams while ensuring successful implementation, upgrades, and post-go-live stability of D365 F&O solutions.Key ResponsibilitiesProgram & Delivery ManagementOwn end-to-end program delivery for D365 F&O implementations, upgrades, and rollouts.Define program scope, milestones, dependencies, and delivery timelines.Manage risks, issues, and change requests across multiple workstreams.Track program KPIs, budgets, and resource utilization.D365 F&O Solution OversightWork closely with solution architects and functional leads across:FinanceSupply ChainProcurementManufacturing (if applicable)Ensure technical and functional designs align with business objectives.Oversee customizations, extensions, integrations, and data migration strategies.Technical & Integration GovernanceGovern integrations between D365 F&O and external systems (CRM, BI, WMS, 3rd-party apps).Ensure best practices around:X++ customizationsExtensions frameworkLCS usageSecurity and role designReview technical designs, deployment strategies, and performance considerations.Stakeholder & Vendor ManagementAct as primary point of contact for business stakeholders, system integrators, and vendors.Facilitate steering committee updates and executive communication.Coordinate on-shore and off-shore teams for timely delivery.Go-Live & Post Go-LiveLead cutover planning, go-live readiness, and hypercare support.Ensure production stability, defect triage, and continuous improvement.Drive adoption, training readiness, and operational excellence.Required Skills & Experience8+ years of overall experience with ERP / Enterprise systems.Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations.Proven experience as a Technical Program Manager / Program Manager on ERP programs.Solid understanding of:D365 F&O architectureIntegrations and data migrationCustomization and extension frameworksExperience working with Agile / Hybrid / Waterfall delivery models.Excellent stakeholder communication and leadership skills.