Job Title

A Jewellery Senior Sales Executive is responsible for driving sales and building customer relationships within a jewelry store, often leading a team of sales professionals. This role involves understanding customer needs, showcasing jewelry, closing sales, and exceeding revenue targets. They also play a key role in developing sales strategies, managing client relationships, and providing after-sales support. Key Responsibilities: Sales Generation: Achieving individual and team sales targets through effective sales strategies and customer engagement. Customer Relationship Management: Building and maintaining strong relationships with clients, understanding their preferences, and providing personalized service. Product Knowledge: Maintaining in-depth knowledge of jewelry products, including materials, gemstones, styles, and trends, to effectively advise customers. Sales Process Management: Guiding customers through the sales process, from initial consultation to closing the sale, and handling any inquiries or issues. Team Leadership: Potentially leading and mentoring a team of sales executives, providing guidance and support to achieve overall sales goals. Inventory Management: Assisting with inventory management, ensuring accurate records, and maintaining an organized and visually appealing display of jewelry. Market Awareness: Staying informed about competitor activities, market trends, and new product launches to identify opportunities and adapt sales strategies. Reporting and Analysis: Preparing sales reports, analyzing performance data, and identifying areas for improvement. Customer Service: Providing exceptional customer service throughout the sales process and beyond, ensuring customer satisfaction and loyalty. Qualifications: Proven experience in retail sales, preferably in the jewelry or luxury goods industry. Strong sales and communication skills, with the ability to build rapport with customers and close sales. Excellent knowledge of jewelry products, including materials, gemstones, and design styles. Ability to work independently and as part of a team, with strong leadership and mentoring skills. Proficiency in using point-of-sale systems and inventory management software. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. A passion for jewelry and fashion trends.