Job descriptionJob Vacancy: Customer Service Associate (International Voice)Location: Hyderabad (Work from Office)Education: Undergraduate or GraduateExperience: Minimum 1 Year in Customer ServiceAvailability: Immediate joiner or 15days Notice periodRole OverviewWe are hiring experienced professionals for our International Voice Process. If you have a minimum of 1 year of experience in customer service and possess excellent English communication skills, we want you on our team.Key Responsibilities- Handle inbound/outbound calls to resolve international customer queries. - Provide accurate information and maintain high service quality standards. - Work effectively in a 24/7 rotational shift environment.Requirements- Experience: 1+ year of prior experience in Customer Service (Voice preferred). - Skills: Exceptional verbal English communication and active listening. - Flexibility: Comfortable with rotational shifts and a 5-day work week.Compensation & Benefits- Salary: Up to 4.8 LPA (based on experience/interview). - Transport: Free 2-Way Cab facility (provided up to a 30km radius). - Work Schedule: 5 Days Working with 2 Rotational Offs.Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, Permanent
Job Title
Customer Service Representative