Job Title

Job Description- Provide individual/group counselling and support to our corporate clients. - Maintain prompt and accurate documentation of client case files, including all necessary administrative tasks, follow-up, referrals, and recording responsibilities related to cases managed or referred. - Manage the EAP Plus Hotline / Emergency Hotline and undertake duties on a weekly rotational basis. - Provide case management and liaison with affiliates and various parties in providing end-to-end support of EAP Plus services. - Provide crisis intervention and support during critical incidents in the workplace. - Develop, prepare training materials and conduct training sessions on mental health, wellness or other related topics. - To assist in client relationship management to develop and manage business relationship with existing corporate clients and new prospects. - Act as the Account Manager or coordinator for the assigned accounts in India when necessary. - Collect market information and reflect client feedback to support the company’s business planning activity-Job Requirements- Master's degree holder or equivalent in Counseling, Clinical Psychology or related disciplines - With 3-5 years of working experience related to counseling, preferably in a corporate or EAP setting - Strong analytical and quick problem-solving skills - Excellent organization, interpersonal and communication skills - Detail-minded and able to work across a diverse array of internal teams - Good command in spoken and written English