Job Title: Group Account Manager( Events)Location: MumbaiDepartment: Client Servicing / Brand SolutionsReporting To: Business Director / Account DirectorRole SummaryThe Group Account Manager (GAM) at Trzy will lead a portfolio of key brand accounts across experiential marketing, events, and integrated brand solutions. This role is responsible for senior client relationships, account growth, team leadership, and end-to-end delivery excellence, ensuring projects are executed to Trzy’s creative and operational standards while maintaining strong commercial outcomes.Key ResponsibilitiesClient Leadership & Relationship Management- Own and manage a group of high-value brand accounts across events, activations, and integrated campaigns - Act as the senior escalation point for clients and internal teams - Build long-term, trusted relationships with marketing heads, brand managers, and senior stakeholders - Lead client presentations, strategy discussions, and post-event reviews - Ensure high client satisfaction and repeat businessTeam & Account Leadership- Lead, mentor, and manage Account Managers and Client Servicing Managers - Guide teams on client communication, planning, and execution excellence - Ensure clear delegation, workload planning, and accountability - Conduct regular performance reviews and support team developmentStrategic Planning & Execution- Translate client objectives into strong experiential and event solutions - Oversee planning, production coordination, and execution across multiple live and hybrid projects - Work closely with creative, production, operations, and vendor partners - Anticipate challenges and proactively manage risks on large-scale projects - Ensure timelines, budgets, and quality benchmarks are met consistentlyCommercial & Financial Management- Own account profitability and revenue targets for assigned account groups - Manage budgets, cost estimates, scope of work, and billing - Control scope creep and manage change requests effectively - Forecast revenues and ensure timely invoicing and collectionsBusiness Growth & New Opportunities- Identify upsell and cross-sell opportunities within existing clients - Support new business pitches, proposals, and credential presentations - Contribute to building Trzy’s reputation as a strategic brand partnerSkills & Competencies- Strong understanding of events, experiential marketing, and brand activations - Excellent client-facing, negotiation, and presentation skills - Proven people-management and leadership capability - Strong project management and problem-solving skills - Commercial mindset with budget and P&L awareness - Ability to thrive in fast-paced, deadline-driven environmentsQualifications & Experience- 6–10 years of experience in client servicing / account management - Minimum 2–3 years in a leadership or team-management role - Experience with event agencies, experiential marketing, or integrated marketing agencies preferred - Bachelor’s degree in marketing, communications, business, or related field - Based in Mumbai or willing to work from Mumbai
Job Title
Group Account Manager