Job Title

Customer Experience Associate | Pickyourtrail, ChennaiAbout PickyourtrailPickyourtrail is India's most loved leisure travel brand for millennials. We've revolutionised travel with our Do-It-Yourself vacation builder platform, helping over 100,000 travellers from 14 countries create unforgettable memories. With an exceptional NPS score of 60+, we're breaking away from traditional packaged tours and creating SUPER HIT HOLIDAYS!!Why Join Us?- High-growth leisure travel industry - Strong post-pandemic growth with global expansion (India, Dubai, USA) - Clear strategy, stable roadmap, and aligned teams - High-impact role with no cap on earning potentialRole OverviewAs a Customer Experience Associate/Management Trainee, you will be the key point of contact for travelers during their trips, ensuring a smooth, stress-free experience.Key Responsibilities- Provide on-trip customer support and communication - Resolve travel issues quickly and efficiently - Share destination insights and recommendations - Handle emergencies with confidence - Coordinate logistics with internal teamsEligibility & Skills- Freshers and 2026 pass-outs are welcome - Strong communication and problem-solving skills - Ability to work under pressure - Willing to work in rotational shifts (including nights)Perks & Benefits- Start-up culture - Free snacks - Medical insurance up to ₹3L - Shift allowancesFixed CTC + additional allowancesJoin us to create unforgettable travel experiences.Contact: 8072581390Email: karthiga.d@