Job Title

What Will you do?- Act as Subject Matter Expert for application operations - Handle incidents and manage billing cycle activities - Execute and monitor change requests and support activities - Apply expertise in Kenan billing systems - Work flexibly across shifts, including night shifts - Utilise Unix, SQL, PL/SQL for operational tasks - Contribute to continuous improvement initiatives - Maintain SLA and KPI standards - Provide technical solutions to operational challengesWho you are?- Experienced professional with 5+ years in telecom operations - Proficient in Unix Shell Scripting, Oracle SQL, and PL/SQL - Knowledgeable in Kenan billing systems and L2 operations - Familiar with Python and Unix-based environments - Solution-oriented with clear communication and open-minded approach - Able to think critically and apply judgement in operational scenarios - Committed to maintaining service excellence and stability