Job Title

Note: Looking for sharp folk who have managed clients, interacted with them, or Managed Client MSP OR VMSJob Title: Mid-Level Account ManagerLocation: Nagpur (5 Days Work from Office)Full-time with Quantum Systems TechnologiesExperience Required: 5–7 YearsEmployment Type: Full-TimeNumber of Positions open: 2Key Responsibilities- Act as the primary point of contact for assigned IT service and consulting clients. - Build and maintain strong C-level and stakeholder relationships to ensure alignment with client IT and business goals. - Manage the end-to-end account lifecycle, including onboarding, project delivery oversight, renewals, and escalations. - Collaborate with delivery teams and technical consultants to ensure smooth execution of IT projects and managed services. - Understand the client’s technology roadmap and business challenges to position the company’s IT solutions and consulting services effectively. - Lead contract negotiations and ensure commercial terms are met. - Stay updated with IT industry trends, emerging technologies, and competitor offerings to provide consultative insights to clients.Qualifications & Skills:- Bachelor’s degree in IT, Computer Science, Business Administration, or related field (MBA preferred). - 5–7 years of experience in account management, Client Success Manager, or in a similar role within IT services, system integration, or consulting firms. - Familiarity with emerging technology such as AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development. - Excellent relationship-building, negotiation, and presentation skills. - Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite. - Strong problem-solving and multitasking ability to manage multiple accounts and projects.