Job Title

Greetings from Infosys BPM Ltd.,We are hiring for Walkin Drive forFinancial Protection (Merchant Operations) Domain for Bangalore. Please walk-in for the interview on 24th January 2026 in Bangalore.Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.Please mention Candidate ID on top of the Resume ***Process Specialist- 2Yr to 4Yrs experience: details: Interview Date: 24th January 2026 Interview Time: 10:00 AM to 12:30 PM ISTInterview Venue: Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P, Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100. Landmark : In Between Sunik Industries and Tejas Networks.Please find below Job Description for your reference: Job Location: Bengaluru Qualification: Any Graduate (Full Time) Experience: 2- 4 Years Notice Period: Immediate Joiners to 30 Days Shift: Flexible to work for any shift Week Offs: Rotational Offs Work From Office is mandatory (5 days) Job Level: 3A Designation: Process SpecialistJob Summary: The SMB Merchant Operations Specialist supports routine research and exception management functions for Small and Medium Business (SMB) merchant portfolios. This role ensures accurate transaction processing and resolution of customer-initiated requests, while maintaining compliance and operational efficiency.Key Responsibilities:Research & Resolution: Investigate and resolve customer-initiated requests such as missing payments, out-of-balance issues, and reconciliation discrepancies. Assist in correcting transaction rejections and errors.Transaction & Adjustment Processing: Handle ACH returns and related exceptions. Process monetary adjustments to client accounts accurately and timely. Re-key transactions and perform batch uploads when applicable.Operational Support: Maintain accurate documentation for all adjustments and corrections. Collaborate with internal teams to ensure smooth resolution of issues. Respond to inquiries and provide status updates to stakeholders.Compliance & Accuracy: Ensure adherence to company policies and regulatory requirements. Maintain confidentiality and integrity of financial data.Qualifications :Education: Bachelors degree in Finance, Accounting, Business Administration, or equivalent experience.Experience: 2-4 years in financial operations, payment processing, or merchant services. Familiarity with ACH processes and reconciliation activities.Skills: Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Proficiency in MS Office and financial systems. Ability to manage multiple priorities in a fast-paced environment.Preferred Qualifications: Experience in SMB merchant portfolio management. Knowledge of transaction exception handling and batch processing.Documents to Carry: Carry a printout your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)Mandatory to carry: Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security ClearanceThanks & Regards, Infosys Recruitment Team.