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Job Title


Customer Service Representative


Company : EduMont Classes


Location : Noida, Uttar Pradesh


Created : 2026-01-26


Job Type : Full Time


Job Description

Skills & Qualifications- A bachelor's degree in any discipline (preferred). - Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly. - Proven track record of meeting or exceeding sales targets in a fast-paced environment. - Proficiency in CRM tools and MS Office applications. - A proactive attitude with the ability to thrive under pressure and adapt to changing priorities.Responsibilities- Manage inbound and outbound sales calls while consistently following up with leads across multiple communication channels to maintain a strong sales pipeline. - Use a consultative sales approach to understand prospective students’ educational and career goals and recommend suitable courses or programs, while clearly addressing queries related to curriculum, fees, and enrollment processes. - Drive sales conversions by achieving or exceeding monthly enrollment targets through personalized engagement, effective communication, and strong closing techniques. - Maintain accurate and up-to-date records in the CRM system, track interactions, and generate regular sales performance reports to identify areas for improvement. - Collaborate closely with marketing and operations teams to optimize the sales funnel and provide actionable insights on customer behavior and preferences. - Bring strong communication and interpersonal skills, a proven sales track record, CRM and MS Office proficiency, and the ability to perform proactively in a fast-paced, target-driven environment. - Benefit from a competitive salary with performance-based incentives, clear growth opportunities, and the chance to work with a dynamic team in a rapidly growing education-focused organization.If interested, Kindly share your reume at hrteam@ OR +919821003784