Job Title

Key Responsibilities:- Manage and supervise overall site operations including kitchen, counter, and service teams. - Coordinate with client representatives for feedback, issue resolution, and operational improvements. - Ensure food quality, hygiene standards, and safety protocols are consistently maintained. - Monitor daily sales, inventory, and wastage control. - Ensure timely onboarding, training, and scheduling of ground staff. - Oversee vendor performance, food counters, and billing processes via GoKhana’s digital systems. - Drive customer satisfaction through quick response to grievances and continuous service enhancement. - Maintain site documentation including attendance, stock records, incident reports, etc.Requirements:- Graduate in Hospitality, Hotel Management, or related field preferred. - 2–5 years of experience in operations, preferably in F&B, QSR, or hospitality industry. - Prior experience managing teams and liaising with clients/stakeholders. - Strong communication and interpersonal skills. - Ability to handle high-pressure environments and resolve operational issues on-ground. - Familiarity with digital POS and cafeteria management systems is an added advantage.