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Job Title


Associate Relationship Manager


Company : IDFC FIRST Bank


Location : Pune, Maharashtra


Created : 2026-01-26


Job Type : Full Time


Job Description

As an Associate Relationship Manager – Commercial Banking, you will support Relationship Managers in acquiring and activating clients, driving book growth and fee income, and cross-selling transaction banking products (such as Cash Management Services and Trade Services) and treasury/FX solutions. The role involves ensuring flawless execution, documentation, and compliance across the portfolio while coordinating with internal teams to deliver timely solutions, superior client service, and robust reporting.Key ResponsibilitiesPrimary ResponsibilitiesClient Support- Assist in preparing client proposals, credit appraisals, and documentation - Act as a secondary point of contact for clients, ensuring timely responses to queriesRevenue Generation- Support RMs in meeting balance sheet and income targets from interest and fee-based products - Track opportunity pipelines and account activation (utilization, first drawdown, wallet ramp-up)Operational Efficiency- Ensure smooth execution of transactions, including disbursements and amendments - Coordinate with internal teams to resolve operational bottlenecksRisk and Data Management- Prepare CAM for NTB and ETB renewals; monitor covenants for existing contracts - Maintain accurate client records, including financial statements and transaction history - Generate reports for RM and management reviewCross-Selling Support- Identify opportunities for cross-selling products like treasury services, CMS, and forex - Support RM in achieving cross-sell targetsSecondary Responsibilities- Maintain CRM hygiene by logging interactions, updating opportunities, and ensuring periodic reviews - Prepare meeting notes and action trackers; follow through to closure - Support audits and compliance reviews; close observations within timelines - Curate sector and competitor intelligence; contribute to campaigns and AOP inputs - Provide back-up coverage for RM during leave/travel to ensure service continuityWhat We Are Looking ForEducationGraduate Degree: /BA/BSc from an accredited university (full-time)Postgraduate (Preferred): MBA/PGDM or CA/ICWA (Premier/Tier I preferred; Tier II/III considered based on profile)Experience2–5 years of relevant experience in private or public sector bankingExposure to mid-corporate or commercial banking preferredSkills and AttributesTechnical Skills:Strong knowledge of banking products, credit and financial analysis, and regulatory complianceProficiency in advanced MS Excel, PowerPoint, CRM systems, and LOS/LMS platformsFunctional Skills:Stakeholder management, deal structuring, pipeline management, proposal writing, and process improvementBehavioral Skills:Strong time management, excellent communication (verbal and written), resilience, adaptability, collaboration, and attention to detail