Job Title

Position Overview – Design & Control Tower HeadThe Design & Control Tower Head is responsible for designing and operationalizing the control tower framework, defining end-to-end SCM and Procurement process flows, and driving operational transformation through data-led governance. This role also leads the EHS charter for the supply chain function, ensuring safe processes, regulatory compliance, and adherence to global ZEISS standards.Key Responsibilities1. Control Tower Design & Metrics- Design, build, and implement a robust Control Tower framework for end-to-end supply chain visibility. - Develop KPIs, dashboards, and performance metrics across planning, procurement, warehousing, and logistics. - Implement proactive alerting systems, SLA tracking, and root-cause analysis mechanisms. - Integrate data from ERP, WMS, TMS, and other systems to enable real-time decision support.2. Drive Operations Using Control Tower Metrics- Lead cross-functional governance to drive operations through metrics, insights, and dashboards. - Ensure metric adoption across departments through structured reviews and performance routines. - Drive continuous improvement by identifying gaps, implementing corrective actions, and tracking progress. - Foster a data-driven culture for transparency and operational excellence.3. SCM Process Flow Design & Implementation- Map and design end-to-end SCM workflows including planning, replenishment, warehousing, distribution, and returns. - Re-engineer processes to improve efficiency, speed, accuracy, and customer fulfilment. - Establish SOPs, governance structures, and compliance frameworks aligned with global ZEISS standards.4. Procurement Process Flow Design & Implementation- Design and improve procurement workflows from sourcing to PO processing and vendor management. - Enhance process visibility, compliance, and cycle time through streamlined workflows. - Align procurement processes with ERP, vendor portals, and approval frameworks. - Collaborate with category managers, finance, and business stakeholders for seamless procurement execution.5. EHS Charter Leadership (Environment, Health & Safety)- Lead the EHS governance within the supply chain and associated operations. - Develop, implement, and monitor EHS policies, procedures, and compliance standards. - Ensure adherence to regulatory guidelines, audits, and ZEISS global EHS requirements. - Drive safety programs, risk assessments, hazard mitigation, and incident reporting mechanisms. - Provide training, awareness programs, and build a culture of safety across warehouses, logistics operations, and supply chain teams. - Monitor EHS KPIs and integrate them into the Control Tower for continuous visibility and action.6. Transformation & Change Leadership- Drive digital transformation initiatives including automation, smart workflows, and analytics adoption. - Enable training, capability-building, and change management to achieve smooth process deployment.Required Qualifications & Skills- 8-12 years of experience in supply chain, control tower, process design, or EHS governance. - Strong experience in designing and implementing SCM & Procurement workflows. - Proven expertise in designing performance metrics and running supply chain control tower models. - Knowledge of EHS frameworks, policies, audits, and statutory compliance. - Proficiency in SAP/ERP systems, Power BI/Tableau dashboards, and process mapping tools. - Strong analytical, program management, and stakeholder-engagement capabilities. - Certifications in Lean, Six Sigma, Supply Chain, or EHS (NEBOSH/IOSH) are advantageous.