Job Title

Key ResponsibilitiesPractice Leadership & Strategy- Own and grow the Salesforce practice, including vision, roadmap, and execution - Define service offerings across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CPQ, and Industry Clouds - Build and manage practice P&L, utilization, margins, and growth targets - Establish delivery standards, governance, and best practicesPre-Sales & Client Engagement- Act as a Salesforce SME and solution leader in client discussions and pre-sales - Lead solution design, effort estimation, and proposal development - Partner with sales leadership to drive pipeline, win deals, and expand accounts - Build strong executive relationships with customers and Salesforce ecosystem partnersDelivery Excellence- Ensure high-quality delivery across Salesforce implementations, integrations, and managed services - Oversee project execution, risk management, and client satisfaction - Drive adoption of Agile delivery models and Salesforce best practices - Support complex escalations and critical delivery issuesTeam Building & Talent Development- Hire, mentor, and grow Salesforce Architects, Developers, Consultants, and Admins - Define career paths, training plans, and certification strategy - Build a strong Salesforce CoE culture focused on innovation and accountabilityInnovation & Ecosystem Growth- Drive innovation using Salesforce platform capabilities, AI (Einstein), automation, and integrations - Align Salesforce solutions with DataSkate’s broader data, analytics, and cloud offerings - Strengthen partnerships with Salesforce and ISV ecosystemRequired Skills & ExperienceExperience- 10+ years overall experience in Salesforce / CRM / enterprise applications - 5+ years in a leadership role managing Salesforce programs or practices - Proven experience building or scaling a Salesforce practice in an SI/consulting environmentSalesforce Expertise- Strong hands-on understanding of Salesforce architecture and platform capabilities - Experience across core Salesforce clouds (Sales, Service, Experience, Marketing, CPQ) - Knowledge of Salesforce integrations, APIs, and enterprise system landscapesLeadership & Business Skills- Strong stakeholder and executive communication skills - Experience owning delivery, margins, and utilization metrics - Ability to influence sales, delivery, and engineering teams - Strategic mindset with execution disciplineCertifications (Preferred)- Salesforce Certified Technical Architect (CTA) – Nice to have - Salesforce Certified Application/System Architect - Salesforce Consultant certifications