Prodapt is looking for Immediate Process Executives for Voice/Non Voice process one of our US based Customer.Job Responsibilities- Handle US customer Voice/Non Voice process. - Provide effective resolutions and accurate information to customers - Maintain high levels of customer satisfaction and call quality - Adhere to process guidelines, compliance, and performance metrics - Document call details accurately in the systemRequired Skill Set:- Excellent US Accent & Clear Communication (Mandatory) - Strong verbal English communication skills - Good listening and problem-solving abilities - Ability to handle customer queries professionally - Basic computer knowledge - Experience: up to 3 years (Only Chennai location preferred)Shift & Work Details:- Shift Timing: 6:00 AM EST 2:00 PM EST - Shift Type: Rotational Shifts - Week Off: Rotational - Night Shift Allowance: Yes - Cab Facility: YesDocuments Required:- Updated Resume - Government ID Proof
Job Title
Process Executive