Job Title

Job SummerySr Exe MICE Ops – Ticketing is responsible for managing all aspects of air travel forlarge-scale corporate events, including meetings, incentives, conferences, andexhibitions (MICE). This specialized role requires a combination of strong technicalskills in Global Distribution Systems (GDS) and excellent client coordination abilities.Key Responsibilities Air Ticketing and Reservations: Handle end-to-end domestic andinternational flight bookings, modifications, and cancellations for large groups.This involves managing passenger manifests and adhering to complex airlinepolicies and fare rules. (Primary Role) Land/Logistics/Events - Deal with other land mice packages , logistics,events (Secondary Role) GDS Operations: Utilize Global Distribution Systems (e.g., Amadeus, Sabre,Galileo) to search for optimal routes, construct fares, and issue ticketsefficiently for group travel. Coordination and Client Support: Work closely with clients, projectmanagers, and internal teams to understand travel requirements, define travelbriefs, and provide timely updates and support. Airline Liaison and Negotiation: Build and maintain relationships withvarious airlines to negotiate competitive rates, manage group contracts, andensure seamless service delivery. Documentation and Reporting: Prepare detailed itineraries, handle allnecessary travel documentation, assist with visa processing (if required), andgenerate reports on operations and costs. Problem-Solving: Address and resolve any travel-related issues, such asflight disruptions, last-minute changes, or passenger emergencies, ensuringminimal impact on the event schedule.Required Qualifications and Skills Experience: Proven experience (typically 2-4 years) in air ticketing, MICEgroup reservations, or corporate travel management and MICE ops andhands on experience/knowledge on land, logistics and events Technical Proficiency: Expert knowledge of GDS software (Amadeus,Sabre, Galileo) is essential. Education: A Bachelor's degree or a Diploma in Travel & Tourism is oftenpreferred, and IATA certification is a plus. Soft Skills: Strong coordination, communication, multitasking, andnegotiation skills are crucial. The ability to work under pressure and managelarge-scale simultaneous bookings is also vital.