Job Title

We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:Experience: 1 to 10yearsSkills required: Life Insurance, Insurance, Claims, Insurance OperationsLocation: Chennai, NavalurJob description:- Ensure process adherence, SOP compliance, and quality assurance across delivery teams. - Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie). - Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness. - Support transition activities including KT, ramp-up, and monitored production. - Implement process improvements and automation opportunities to enhance efficiency.Qualifications & Experience- 2 to 10 years in insurance operations with domain specialization in Life & Pensions.- Experience in managing teams across multiple locations and process areas.- Strong understanding of Irish regulatory landscape and insurance product lifecycle.- Exposure to transformation tools and automation platforms.- Experience in training, SOP development, and compliance audits.Skills:- Domain expertise in Life & Pension operations- People and process management- Quality and compliance orientation*We have multiple roles at different levels, please refer the job to your friends/colleagues