Job Title

Type: Employment Commitment: Full-timeStatus: Contractual / Permanent Location: MultipleMode: Hybrid Position: Mid-Senior LevelAbout the roleThe Chief of Staff is of strategic importance, catalysing executive effectiveness, organisational alignment, and development. From high-energy startups to large-scale businesses, this role needs to serve as a key collaborator to the Leadership, making sure priorities are executed, and strategic projects remain on track.As a Chief of Staff, you will work very closely with senior leaders, mainly the Head of Americas.Your main job will be to:- Help leaders stay focused on important work - Make sure plans are executed - Keep projects, people, and communication alignedThis role is a mix of:- Strategy support - Executive Assistant work - Business operationsYou help leaders by taking care of planning, coordination, and follow-ups so they can focus on big decisions.Working HoursYou will work from 4:00 pm to 12:00 am IST.This timing helps you work live with US teams.You should be comfortable managing your time and working independently.How you’ll make an impact- Act as a trusted advisor to senior leaders - Help turn ideas into action - Be a bridge between leadership and teams - Handle both big-picture strategy and day-to-day execution - Work behind the scenes, but your work will affect the whole company - Focus on communication, coordination, and alignmentKey ResponsibilitiesStrategy & Planning- Help leaders define long-term goals - Make sure goals are clear, measurable, and aligned across teams - Remove blockers so teams can executeExecutive & Operational Support- Organise town halls and internal meetings - Prepare agendas and presentations - Manage calendars, travel, and expenses - Take routine work off leaders’ platesCommunication- Clearly explain company goals to teams - Share the right information with the right people - Help leaders make faster and better decisionsProject Management- Manage cross-team projects - Track progress, risks, and deadlines - Ensure projects are delivered on timeDecision Support- Do research and prepare summaries for leaders - Provide data and insights to support decisions - Act as a second opinion for leadershipPresentations- Improve PowerPoint slides for clarity and impact - Ensure presentations are professional and easy to understandMeetings- Plan executive meetings - Set agendas and track action items - Ensure follow-ups actually happenStakeholder Management- Work directly with senior leaders, teams, and partners - Collect updates and push work forward without always involving the CEO - Maintain alignment across teamsRole Expectations & Mindset RequiredThis role:- Has undefined problems and no fixed playbook - Requires comfort with change and ambiguity - Needs strong people skills and emotional intelligence - Involves handling confidential and sensitive topics - Requires influencing people without direct authorityYou must be:- Discreet - Objective - Flexible - Comfortable switching between strategy and executionWhat is in it for you- Close exposure to senior leadership - Influence on important company decisions - Opportunity for future leadership roles - Chance to make a real impact - Flexible working setupMust-have Experience- 7–10 years of experience in IT services, consulting, SaaS, or operations/strategy roles - Real-time experience managing US stakeholders with thorough understanding of US culture - Worked closely with CXO-level leaders - Led cross-functional projects - Experience working with US clients - Comfortable working across time zones - Strong project management experience - Experience in fast-growing, changing environmentsRequired Skills & Qualifications- Bachelor’s degree (Business, Engineering, IT, or similar) - Excellent written and verbal communication - Strong analytical and business thinking - High emotional intelligence - Strong organization and follow-through - Ability to handle confidential information - Comfortable with unclear situations - Skilled with tools like Microsoft 365, Jira, Confluence, CRM tools, Slack, etc.Nice to have- Previous Chief of Staff or CEO Office experience - MBA or similar degree - Project management certifications (PMP, Six Sigma, etc.) - Experience with SAP or ServiceNow - Exposure to sales ops, M&A, or global expansion