Key Responsibilities:Systems Administration & Infrastructure- Lead the planning, installation, configuration, and maintenance of IT systems including servers, storage, and network devices. - Monitor system performance and troubleshoot issues proactively to minimize downtime. - Manage Active Directory, DNS, virtualization (VMware), Virtual desktop infrastructure, Servers, Storage and cloud platforms (Azure). - Manage and administer O365 platform - Oversee patch management and system updates. - Manage, configure, monitor & restore back ups - Advanced technical support for escalated issues - Manage and monitor IT tickets using IT Ticketing tool.Security & Compliance- Implement and maintain security protocols, firewalls, anti-virus systems, and data protection strategies. - Ensure systems are compliant with relevant regulations (ISO 27001). - Conduct risk assessments and support disaster recovery/business continuity planning.Project Management- Lead and support IT projects, including system upgrades, migrations, and deployments. - Collaborate with vendors, consultants, and internal stakeholders to deliver solutions on time and within budget.Documentation- Maintain accurate system documentation, asset inventories, and network diagrams. - Develop and maintain IT policies, procedures, and best practices.QualificationBachelor’s degree in computer science, Information Technology, or related field with8 -12 years of experience in IT systems administration
Job Title
Information Technology Infrastructure Specialist