Job Title- Technical WriterWork Location – Bangalore onlyYears of Experience - 3 to 8 yearsSkill - Technical Writer with experience in Telecom domain is Mandatory with Gen AI.Job Description:Roles and Responsibilities- Use in-house AI tools to make complex product concepts, workflows, and tasks easily comprehensible and appealing to diverse audiences – from end users to network administrators to developers. - Drive a unified content strategy. Establish standardized release processes, content development best practices, and delivery and feedback mechanisms in the team. - Serve as the voice of the user, using AI-driven content analytics to provide valuable feedback to engineering, product management, and technical marketing teams. - Identify the significantly complex information needs of target audiences, develop appropriate content plans, and manage the execution of those plans. - Perform resource workload assessment and balancing across projects. - Create high-quality technical content for complex product and solution deployment needs. - Take on special projects/stretch assignments outside the scope of regular tasks. - Contribute actively to integrating the latest Gen AI use cases in existing and new content workflows. - Demonstrate proven ability in team building and the mentoring of junior writers.Minimum QualificationsTo be considered for this role, candidates must have 7+ years of experience in technical writing and demonstrate the following essential qualifications:- Exceptional writing skills and an in-depth understanding of technical writing principles. - Solid understanding of Generative AI principles and their practical application in prompt engineering, model evaluation, and ethical considerations for content creation. - Strong technical aptitude to comprehend and simplify complex networking technologies, with a proven ability to quickly learn and adapt to new advancements.Preferred QualificationsIdeal candidates will also possess these highly desirable skills and experiences:- Strong critical thinking and problem-solving skills, leveraging data and AI-driven insights to proactively address content gaps. - Excellent collaboration and teamwork skills, with proven ability to lead cross-functional teams and foster innovation. - Proficiency in content structures, CMS, source management, and governance to implement effective content strategies. - Familiarity with structured authoring environments (e.g., DITA, XML).If interested please share your updated resume to Pooja.Chakravarti2@Note-Please Don't share profiles without Telecom domain experience or not matching to the requirement.
Job Title
Technical Writer