About the RoleWe are looking for a Lead / Senior Business Analyst to drive end-to-end business requirement analysis for CLOS / MSME lending processes. The role involves close collaboration with customers, product teams, and technical stakeholders to ensure successful delivery from requirement gathering to UAT and Go-Live.Key Responsibilities:-Requirements Gathering & Analysis- Engage with customers to understand business needs and lending workflows - Analyze functional and domain requirements for CLOS / MSME processes - Translate business policies and objectives into clear, actionable requirements - Ensure adoption of standard accelerators wherever applicableDocumentation- Prepare and maintain BRD, FSD, SRS, and User Stories - Create end-to-end process flows, RTM, wireframes, field lists, and mappings - Ensure documentation quality and timely submission across project phasesSolution Design & Validation- Collaborate with technical teams to design scalable and feasible solutions - Participate in solution walkthroughs and stakeholder validationsSIT / UAT & Go-Live- Conduct SIT/UAT with clients and obtain sign-offs - Ensure minimal gap between requirements and delivered functionality - Support Go-Live and post-implementation activitiesStakeholder & Change Management- Liaise with Sales, Pre-Sales, Product, Delivery, and Technical teams - Manage customer expectations and prevent escalations - Document, analyze, and prioritize change requests and assess impactPlanning & Estimation- Provide accurate effort estimations for requirements and enhancements - Support project planning, scheduling, and milestone trackingExperience: 3–10 YearsKey Skills & Competencies:-Technical & Domain Skills- Strong knowledge of Corporate / MSME Lending domain - Experience with Loan Origination Systems (LOS/CLOS) - Understanding of credit policies, eligibility calculations, risk assessment, integrations, compliance, and SOPs - Exposure to UAT, API specifications, data mapping, and system integrationsProfessional Skills- Excellent verbal and written communication - Strong stakeholder management and problem-solving skills - Well-organized, self-driven, and a collaborative team player - Willingness to travel as per project requirementsPreferred Experience- Prior experience in Banking (Corporate/MSME verticals) - Experience in Lending Projects, Product Management, Presales, or Delivery - Exposure to Accelerator-based implementationsWhy Join Us?- Opportunity to work on large-scale lending transformation projects - Exposure to global clients across India, APAC & EMEA - Strong focus on learning, upskilling, and career growth
Job Title
Senior Business Analyst