Job Title

Role OverviewThe Digital Transformation Manager will lead and drive enterprise-wide digital transformation initiatives to enhance operational efficiency, scalability, customer experience, and business performance. This role requires a seasoned professional with deep experience in managing large-scale digital programs, influencing senior stakeholders, and driving organizational change through technology.Key Responsibilities- Define and execute the organization’s digital transformation strategy aligned with long-term business objectives. - Lead end-to-end digital transformation programs including automation, digitization, system integration, and data-driven decision-making. - Identify opportunities for process re-engineering, automation, and optimization across business functions. - Oversee implementation of enterprise systems such as ERP, CRM, HRMS, workflow automation, and analytics platforms. - Collaborate closely with senior leadership, business heads, IT teams, and external technology partners. - Drive change management initiatives to ensure successful adoption of digital solutions across the organization. - Establish governance frameworks, KPIs, and performance metrics to track transformation outcomes and ROI. - Ensure compliance with data security, regulatory, and corporate governance standards. - Monitor emerging technologies and industry trends to recommend innovative solutions. - Prepare strategic reports, dashboards, and presentations for leadership and board-level reviews.Required Skills & Competencies- Strong expertise in digital transformation, enterprise architecture, and technology strategy. - Hands-on experience with ERP/CRM platforms, cloud technologies, automation tools, and data analytics solutions. - Proven project and program management capabilities for large-scale, multi-stakeholder initiatives. - Strong business acumen with the ability to align technology with organizational goals. - Excellent stakeholder management, communication, and leadership skills. - Ability to lead cross-functional teams and manage change in complex environments.Qualifications- Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field. - MBA or equivalent postgraduate qualification is preferred. - Certifications such as PMP, Agile, Scrum, or Digital Transformation certifications are an advantage.Experience- 12–18 years of total professional experience, with significant exposure to digital transformation, IT strategy, process improvement, or enterprise technology initiatives. - Demonstrated success in leading organization-wide digital transformation programs. - Experience working with senior leadership and managing external vendors/partners.