Job Title

About T-Mobile:T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America’s supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile. Customers benefit from an unmatched combination of value, quality, and exceptional service experience.About TMUS Global Solutions:TMUS Global Solutions is a world-class technology powerhouse accelerating the company’s global digital transformation. With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.TMUS India Private Limited operates as TMUS Global Solutions.Job Responsibilities:Define and lead the architecture for ServiceNow eBonding and enterprise integrations:- Establish architectural patterns, integration standards, and engineering best practices for synchronous and asynchronous data exchange between ServiceNow and external systems. Ensure solutions are scalable, secure, and aligned with enterprise integration strategy.Design and build full-stack integration services:- Develop and maintain Java-based microservices, APIs, and middleware that orchestrate data flows between ServiceNow and partner platforms. Implement resilient service patterns including retries, circuit breakers, idempotency, and transactional integrity.Architect event-driven integration solutions:- Leverage Kafka for event streaming, decoupled processing, and near-real-time synchronization of tickets, incidents, work orders, and status updates across systems. Define event schemas, topics, producers/consumers, and replay strategies.Implement performance optimization and state management:- Utilize Redis and caching strategies to support high-throughput integrations, session state management, rate limiting, and performance optimization while maintaining data consistency.Integrate ServiceNow with external systems and vendors:- Design and implement integrations using REST APIs, webhooks, IntegrationHub, MID Servers, and secure connectivity patterns. Support eBonding with external vendors, carriers, and partners while ensuring SLA adherence and data integrity.Ensure reliability, observability, and fault tolerance:- Partner with SRE and operations teams to implement logging, metrics, tracing, alerting, and health checks. Design integrations to gracefully handle partial failures, backpressure, and downstream outages.Govern security, compliance, and data protection:- Ensure integrations meet enterprise security standards, authentication/authorization requirements, encryption policies, and data governance controls. Design secure API access models and ensure compliance with regulatory and contractual obligations.Influence enterprise integration strategy and roadmap:- Collaborate with platform engineering, ITSM/CSM/FSM teams, network operations, and business stakeholders to define long-term integration strategy, modernization plans, and decommissioning of legacy integration bridges.Mentor engineers and elevate integration maturity:- Provide technical leadership, design reviews, code reviews, and mentoring to integration and platform teams. Establish reference architectures, reusable components, and engineering standards.Lead complex integration initiatives:- Oversee large-scale eBonding migrations, partner onboarding, integration refactoring, performance tuning, and modernization efforts that span multiple systems and organizations.Education & Work Experience:- Bachelor’s Degree in Computer Science, Engineering, or related field (Required) - 7–10+ years of engineering experience, including enterprise integration and distributed systems - Proven experience designing high-scale, event-driven architectures in production environments - Experience leading complex integration programs across multiple teams and vendorsKnowledge, Skills, and Abilities:- Expert-level experience in Java and backend service development - Strong full-stack engineering background (backend services, APIs, integration layers) - Hands-on expertise with Kafka (event streaming, pub/sub, schema management) - Experience using Redis for caching, state management, and performance optimization - Deep understanding of REST APIs, messaging patterns, and asynchronous processing - Experience integrating ServiceNow using IntegrationHub, MID Server, scripted APIs, and web services - Strong knowledge of resilience patterns, scalability, and distributed system design - Exceptional communication and cross-functional leadership skills - Ability to influence architecture, strategy, and engineering direction at the enterprise levelTMUS India Private Limited, operating as TMUS Global Solutions, has engaged ANSR, Inc. ("ANSR") as its exclusive recruiting partner. That means that any communications regarding TMUS Global Solutions opportunities or employment offers will be issued only through ANSR and the 1Recruit platform. If you receive a communication or offer from another individual or entity, please notify TMUS Global Solutions immediately.TMUS Global Solutions will never seek any payment or other compensation during the hiring process or request sensitive personal data (such as bank details or government-issued identification numbers) prior to a candidate’s acceptance of a formal offer.