Job Title

Major responsibilities – • Conduct secondary research and reports of different kinds. • Perform functionality validation of the solution and check whether all functionalities are successfully implemented. • Communicate regularly with business users and technical staff to ensure issues (if any) are resolved in a timely manner. • Learn the internal business applications, their structure, functionality and technology in detail • Assist in training procedures and documentation for end users. • Effectively interact with other members of the team. • Other duties as assigned.Necessary Skills – • Ability to multitask by working with multiple initiatives • Social media and tech-savvy • Able to interact with IT and business customers to elicit requirements • Able to do impact and gap analysis • Excellent written and verbal communication skills to ensure the highest level of customer satisfaction • Strong attention to detail • Logical mind with keen analytical skills • Clear and concise communicator, in both written and verbal • Organized and efficient with dedication and hard work • Ability to respond well under pressure • Strong interpersonal skills. • Experience as a Business Analyst or Analyst will be an added advantage • Geo-political acumen would be a good to have