Job Summary:The Tele Sales Specialist is responsible for generating sales through outbound and inbound calls, promoting company products/services, converting leads into customers, and maintaining strong customer relationships. The role focuses on achieving sales targets while ensuring excellent customer experience.Key Responsibilities:1. Lead Handling & Calling- Make outbound calls to prospective customers from provided database - Handle inbound enquiries and convert them into sales - Identify customer needs and recommend suitable products/services2. Sales & Conversion- Explain product features, benefits, and pricing clearly - Convince and close sales over the phone - Achieve daily, weekly, and monthly sales targets3. Follow-up & Relationship Management- Follow up on leads and enquiries in a timely manner - Maintain proper call records and customer details in CRM - Build long-term customer relationships4. Customer Support- Answer customer queries regarding products, services, pricing, and policies - Handle objections and complaints professionally - Provide accurate information and ensure customer satisfaction5. Reporting & Documentation- Update call status, outcomes, and remarks in system daily - Submit daily and weekly sales reports - Track lead conversion and performance metricsRequired Skills & Qualifications:- Any Graduate / Diploma holder (Sales & Marketing preferred) - 0–3 years experience in telesales, telemarketing, or call center sales - Excellent communication skills in English and local language - Strong convincing and negotiation skills - Target-driven and self-motivated attitude - Basic computer knowledge (MS Office, CRM, email)Preferred Qualities:- Energetic and positive approach - Ability to handle rejection and pressure - Good listening skills - Professional phone etiquette - Willingness to work in shifts if requiredSalary & Benefits:- Fixed salary + attractive incentives - Performance bonuses - Training & career growth opportunitiesIf you want, I can next:- Convert this into LinkedIn / Naukri job post format - Create an offer letter for Tele Sales Spe
Job Title
Telesales Specialist