International Banking Voice Process – AML/KYC/SanctionsExperience Required:Minimum 18 months of international banking experience in a voice processProcess:International Banking – Voice SupportKey Skills:- AML (Anti-Money Laundering) - KYC (Know Your Customer) - Sanctions Screening - PEP (Politically Exposed Persons) - Strong customer handling in a voice environmentLanguage Requirement:- English Voice Proficiency – C1 Level (Proficient) - Excellent verbal communication and comprehension skillsJob Responsibilities:- Handle inbound/outbound calls related to international banking compliance - Perform AML, KYC, sanctions, and PEP checks as per global regulations - Review customer profiles and transactions for risk assessment - Identify and escalate suspicious activities in line with compliance policies - Maintain accurate documentation and adhere to regulatory guidelines - Ensure high-quality customer interaction and compliance accuracyShift & Work Details:- 24/7 Rotational Shifts - 5 Days Working / 2 Days Rotational Off - Work From Office onlyAdditional Requirements:- Strong analytical and decision-making skills - Ability to work in a fast-paced, compliance-driven environment - Willingness to work rotational shifts, including nights - Immediate to short notice joiners preferred
Job Title
Customer Service Representative