Job Title: SENIOR MANAGER - PRODUCT DEVELOPMENT & QUALITY (JEWELLERY)Location: Mumbai, AndheriDepartment: Product Development / Quality / NPDReports To: Head of Product / COOOur Story Neve Jewels Group has been driving e-commerce innovation in the jewellery industry for over 16 years. By eliminating middlemen and excess inventory, we offer made-to-order products, passing savings directly to our customers. Headquartered in the UK, we operate globally through our three renowned brands: Diamonds Factory, Austen & Blake, and Sacet. With retail locations across the UK, Europe, Australia, New Zealand, and Canada, we are redefining modern luxury through craftsmanship and ethical practices.| | POSITION OVERVIEWSummary: We are seeking a seasoned and hands-on professional with over 15 years of expertise in the jewellery industry to lead and optimize the end-to-end product development and quality assurance processes. The ideal candidate brings deep knowledge of manufacturing, visualization, innovation, and execution, with a strong focus on international markets including the USA, Europe, and Japan.Key Responsibilities:Product Development & Visualization● Lead the entire product development lifecycle from concept to pre-production samples for high-end jewellery.● Translate design briefs into technical specifications, coordinating with designers, CAM operators, and production managers.● Collaborate closely with cross-functional teams to ensure scalability, cost efficiency, and manufacturability.● Conduct trend and market research to create customer-centric collections for global clients.Quality Assurance & Process Control● Define and enforce quality standards across NPD and commercial production.● Rate and approve samples against minimum quality requirements and manufacturability.● Identify recurring quality issues, plan corrective actions, and conduct training with vendors/factories.● Troubleshoot customer complaints and provide technical support to sales and retail teams.Innovation & Process Engineering● Continuously explore and implement new technologies and tools to enhance product quality and production efficiency.● Drive digital adoption across QA and PD functions using tools like Rhino CAD, CorelDraw, Trello, and Asana.Client & Stakeholder Collaboration● Interface with international clients (e.g. David Yurman, LeVian, Blue Nile) to finalize designs and resolve production challenges.● Support business development through product presentations, costing insights, and client communication.Leadership & Team Management● Mentor product and QA teams, ensuring alignment with timelines and quality benchmarks.● Lead coordination between internal design teams and external manufacturing vendors (India, China, Thailand).Qualifications & Skills● Bachelor's Degree in Commerce or relevant field.● 15+ years of experience in product development and QA in the jewellery industry.● Expertise in fine jewellery, high jewellery lines, and branded jewellery.● Strong skills in visualization, design interpretation, and technical problem-solving.● Proficient in tools like Rhino CAD, CorelDraw, Photoshop, MS Office, Asana, and Trello.● Excellent communication skills; fluent in English, Hindi, Marathi, Konkani; Mandarin (basic).Preferred Experience● Exposure to global jewellery markets (USA, Europe, Japan, Caribbean).● Participation in international trade shows (JCK Las Vegas, Hong Kong Jewellery Show).● Experience working with luxury brands and premium quality benchmarks.Why Join Us?Joining Neve Jewels means becoming part of a leading name in the diamond jewelry industry, renowned for its excellence and innovation. We offer a dynamic and collaborative work environment that values creativity and teamwork, along with a competitive salary and comprehensive benefits package. At Neve, you’ll find ample opportunities for professional growth and career development. We also prioritize your well-being with robust medical insurance and a unique Birthday Special Leave to celebrate your special day. Referral Scheme- Cash rewards for referring to great talent. Perkbox- Enjoy shopping discounts, wellbeing rewards & peer recognition. Enhanced Leave Policies - Formalised policies with clear processes & enhanced support. Shape your career with us and create lasting value in a thriving industry
Job Title
SENIOR MANAGER - PRODUCT DEVELOPMENT & QUALITY (JEWELLERY)