Job Title

Ad Operations Team Lead – IndiaWe are expanding our India operations and are looking for an experienced Ad Operations Team Lead to strengthen campaign execution quality, mentor a growing team, and partner closely with US-based stakeholders.This role is ideal for someone who combines hands-on digital advertising expertise with strong people leadership, operational discipline, and a continuous-improvement mindset.Job SummaryAs Team Lead – Ad Operations, you will lead a high-performing team responsible for digital campaign delivery, platform troubleshooting, and quality assurance across paid media channels.You will act as the primary bridge between the India Ad Operations team and US-based teams, ensuring aligned priorities, high delivery standards, and smooth cross-timezone collaboration. The role requires excellent English communication, structured thinking, and comfort operating in a fast-paced, global environment.Key ResponsibilitiesTeam Leadership & Development- Lead, mentor, and support the ad operations team to drive efficiency, quality, and accountability - Conduct regular performance reviews, coaching sessions, and skill development planning - Contribute to onboarding and ongoing training programs for the team - Partner with senior leadership on capacity planning and team growth initiativesCampaign Management & Platform Excellence- Oversee delivery and QA of paid media campaigns across major platforms - Troubleshoot platform issues and ensure campaigns meet policy and quality standards - Manage ad rejection reviews, appeals, and compliance escalations with Google and MetaCross-Functional Collaboration- Serve as the primary liaison between India Ad Operations and US-based teams including Client Success, Technical Account Management, and Analytics - Coordinate with technical teams to improve tooling, workflows, and real-time visibilityData, Reporting & Quality Control- Support the team with GA4 reviews and media tracking validation - Help translate campaign delivery data into operational insights - Ensure consistent documentation and escalation hygieneProcess Improvement & Scalability- Identify gaps in workflows and implement quality control improvements - Drive process standardization, automation, and operational innovation - Reduce error rates and improve turnaround times at scaleQualificationsRequired- 8+ years of experience in digital advertising / ad operations - 3+ years of people management experience - Strong hands-on proficiency with Google Ads, Meta Business Manager, GA4, and Google Tag Manager - Experience working with JIRA or similar ticketing systems - Proven ability to troubleshoot platform issues and manage ad rejections - Excellent English communication skills (written and verbal) - Bachelor’s degree in Marketing, Business, Advertising, or a related fieldPreferred- Exposure to LinkedIn Ads, TikTok Ads, or Looker - Working knowledge of HTML, XML, or JavaScript - Google Ads and/or Meta Blueprint certifications - Master’s degreeJob Details- Location: Remote (India) - Shift Timing: 3:00 PM – 12:00 AM IST - Start Date: Early joiners preferred - Compensation: Up to ₹11 LPA (depending on experience)Why Join GACS- Work closely with global teams supporting international customers - Lead and shape a growing India-based ad operations function - High ownership role with real impact on quality, scale, and outcomes - Collaborative, execution-focused culture with room to growGACS is an equal opportunity employer and values diversity, inclusion, and merit-based growth.