About ItSecOps.CloudItSecOps.Cloud is a modern IT operations and cybersecurity company supporting small and medium businesses across North America and Europe.We operate with a security first mindset, where infrastructure, cloud, identity, and endpoint security are integrated into day-to-day operations not treated as afterthoughts.We are looking for a hands on L2 Infrastructure & Cloud Engineer who can independently manage networks, servers, cloud workloads, and Microsoft 365 environments in production.Role OverviewThis is a technical, execution focused role.You will work on live client environments, handle escalations, support infrastructure migrations, and ensure secure, stable operations across on-premises and cloud platforms.This role requires strong networking fundamentals, virtualization experience, and working knowledge of Microsoft Intune and M365 security controls.Key ResponsibilitiesNetworking & SecurityConfigure and manage firewalls (Fortinet preferred)Implement and troubleshoot IPsec VPN tunnelsManage VLANs, trunking, routing, and subnettingPerform firewall rule reviews and basic security hardeningServers & VirtualizationManage Windows Server environmentsHandle server migrations (on-prem to cloud / tenant-to-tenant)Work with VMware and Hyper-VProvision and manage Azure compute resources (VMs, networking, storage)Microsoft 365 & Endpoint ManagementConfigure and manage Intune (MDM & MAM)Implement device compliance and security policiesWork with DLP policies and data protection controlsManage SharePoint permissions and access governanceOperations & SupportHandle L2 escalationsTroubleshoot infrastructure, network, and identity-related issuesParticipate in 24×7 support rotationsDocument configurations, SOPs, and changes clearlyRequired Skills & Experience4–6 years of hands-on experience in infrastructure and cloud operationsStrong networking fundamentals (VPN, VLANs, firewalls)Experience with Fortinet firewallsSolid knowledge of VMware / Hyper-VWorking experience with Azure computeHands-on experience with Microsoft Intune (MDM/MAM)Understanding of DLP and endpoint security conceptsComfortable supporting multiple business environmentsStrong troubleshooting and ownership mindsetGood to HaveExposure to compliance-driven environmentsExperience supporting users across different time zonesFamiliarity with Microsoft security tools (Defender, Conditional Access)Work ConditionsSupports clients in North America and Europe24×7 operations environment (rotational shifts)Fast-paced, responsibility-driven roleNo hand-holding expectation is to own and resolve
Job Title
L2 Infrastructure & Network Engineer