We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.Role Purpose -This Compliance role for the Issuing / Prepaid business is a critical leadership position responsible for ensuring regulatory adherence while enabling business continuity and growth. As Pine Labs operates in a highly regulated environment and as a public company, this role will act as the business-facing compliance owner, translating RBI regulations into executable system, process, and product requirements. The role will represent the Issuing business during regulatory engagements, including RBI inspections, audits, and reviews, while working closely with Corporate Compliance, Product, Technology, InfoSec, and Operations teams to ensure full compliance with RBI Master Directions and audit observations.The responsibilities we entrust you with -Regulatory & Business Compliance Ownership -- Act as the primary business compliance owner for the Issuing / Prepaid business. - Translate regulatory requirements into business processes, system changes, and product controls in close coordination with Corporate Compliance team Product, PMs, Business, InfoSec, - Ensure execution and sustained adherence to all RBI audit and inspection observations.FRM, eFRM & AML Governance -- Own FRM and eFRM implementation across the full customer lifecycle (top and bottom of the funnel). - Work closely with Product and Technology teams to implement and monitor eFRM tools and rule engines. - Ensure ongoing tuning, effectiveness, and governance of eFRM rules. - Ensure strong AML controls, Watchlist screening and transaction monitoring, and regulatory reporting adherence. - Work closely with Corporate Compliance team Product, PMs, Business, InfoSec, Customer Support, Data, and Tech teams to ensure compliance with RBI Master Directions.Governance, Board & Audit Management -- Prepare Board notes, compliance updates, and regulatory summaries, and coordinate with the Company Secretary team. - Support internal and external audits, RBI inspections, and governance forums. - Track compliance risks, remediation actions, and execution timelines with clear ownership.What matters in this role -- 9 to 13 years of strong experience in business compliance, regulatory governance, or risk management within Issuing / Prepaid / Payments / BFSI domains. - Deep understanding of RBI regulations, Master Directions for PPIs / Issuing businesses. - Hands-on experience in implementation roles involving system, product, or process changes driven by regulatory requirements. - Proven experience handling RBI inspections, audits, and regulatory engagements. - Strong exposure to FRM, eFRM, AML controls, and fraud-risk frameworks. - Ability to work as a bridge between business, product, technology, and compliance teams.What we Value in Our people -- You take the shot: You Decide Fast and You Deliver Right - You are the CEO of what you do: you show ownership and make things happen - You own tomorrow: by building solutions for the merchants and doing the right thing - You sign your work like an artist: You seek to learn and take pride in the work you do
Job Title
Associate Director - Compliance