Job Title

We are looking for a highly experienced Delivery Head to lead and manage end-to-end recruitment delivery for US staffing accounts. The ideal candidate will be responsible for driving team performance, ensuring SLA/quality delivery, stakeholder management, and scaling recruitment operations across multiple clients and skill domains.✅ Key Responsibilities:- Lead end-to-end delivery operations for US Recruitment (IT & Engineering roles) - Manage and mentor a team of recruiters, leads, and account teams - Drive daily/weekly/monthly hiring targets, submissions, closures, and team productivity - Ensure high-quality delivery and compliance with client SLAs - Work closely with clients and internal stakeholders for requirement prioritization & delivery planning - Improve pipeline conversion ratios (source → submit → interview → offer → join) - Handle escalations related to candidate issues, dropouts, interview delays, offer rollbacks - Monitor delivery metrics: - submissions/day - interview rate - offer-to-join ratio - TAT & closure timelines - Build strong sourcing strategies across job portals, LinkedIn, ATS, referrals - Ensure compliance with US staffing processes (W2 / C2C / 1099 hiring models)✅ Required Skills & Experience:- 15+ years in US Staffing / US Recruitment - 4+ years of experience handling large delivery teams - Strong knowledge of US IT/Engineering hiring landscape - Expertise in W2, C2C, 1099 staffing models - Strong understanding of visa classifications (USC, GC, H1B, OPT/CPT) - Excellent stakeholder management and communication skills - Strong command over delivery planning, reporting, KPI tracking & team governance⭐ Preferred (Good to Have):- Managed MSP/VMS accounts (Fieldglass, Beeline, etc.) - Experience working with Tier-1 vendors and direct clients - Strong ATS/CRM handling and reporting dashboards