WNS is hiring for anInternational Airlines - Back Office - customer service process.Walk-in Drive at Vikhroli location on 29th Jan between 11-3pmRole:Customer Support Representative (Email Process) Shift:Rotational shifts including night shifts Week-offs:1 rotational week off Pick up & Drop facilities providedKey Responsibilities: ✅ Draft professional emails to resolve customer queries and complaints. ✅ Deliver exceptional customer service while handling sensitive issues. ✅ Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.Required Skills: ✔️ Excellent written and verbal communication skills. ✔️ Strong email drafting and comprehension abilities. ✔️ Customer-centric approach with problem-solving mindset. Graduate candidates with 6+ months of customer service/email support experience are welcome to apply!Interested candidates can walk-in for an interview on 29th Jan between 11 AM to 3 PM on below WNS office locationWNS Vikhroli office- WNS, Gate no 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.Meet -HR Pinky Das pinky.das@ / 8657894961
Job Title
Associate