Company DescriptionCallBotics is an enterprise-ready conversational AI platform with deep specialization in AI voice automation for high-volume, call-intensive workflows.Built on over 17 years of real-world voice operations experience , CallBotics helps organizations autonomously handle up to80% of calls end-to-end , reducing call-related costs by65–90% . The platform integrates seamlessly with existing CRMs, dialers, and workflow systems, enabling fast, low-friction deployment for enterprise teams.CallBotics is not a new idea-stage company. It is a rapidly growing platform built by operators who have scaled large, real-world contact center operations and are now productizing that expertise.Role: Product Manager -SaaS We are looking for a SaaS Product Owner with strong experience, technical depth, leadership capability, and ownership mindset to drive international expansion, customer value, and organizational growth. The ideal candidate must have a strong engineering background, hands-on software development exposure, and proven ability to lead technical teams, manage global stakeholders, and deliver high-impact product outcomes.KEY RESPONSIBILITIES 1. Product Strategy & Roadmap · Communicate product vision, strategy, and roadmap aligned with company goals. · Conduct market research and competitive analysis to identify opportunities. · Define product goals, KPIs, and success metrics.2. Product Development & Delivery · Translate product strategy into clear requirements and user stories. · Collaborate with engineering, design, and QA teams to ensure timely and high-quality product delivery. · Prioritize product features and manage the product backlog using Agile methodologies.3. Stakeholder Management · Collaborate with internal stakeholders across Tech, Marketing, Sales, Operations, and Finance. · Integrate insights and feedback from customers, partners, and internal teams. · Communicate product updates, progress, and performance metrics to leadership.4. Go-to-Market (GTM) Execution · Partner with marketing and sales teams for launch planning and product promotions. · Support training and enablement for technical, sales, and customer success teams. · Monitor post-launch performance and customer adoption; refine product strategies as needed.5. Continuous Improvement · Use customer insights and analytics to drive iterative product enhancements. · Stay updated on industry trends and emerging technologies.6. Accountability & Technical Leadership · Take full accountability of the Technical (Engineering) team and its delivery performance. · Conduct interviews and support hiring for technical roles within the engineering team. · Must have previously worked as a software developer to effectively understand and review code quality (Python). · Manage day-to-day operations between Engineering, Operations, and cross-functional teams. · Should have experience managing and working with the US audience and US market expectations.QUALIFICATIONS · Bachelor’s degree in engineering. · MBA is a plus. · 7–10 years of experience in product management or a related field. · Proven experience managing SaaS products across the full lifecycle. · Strong analytical and strategic thinking abilities. · Excellent communication and stakeholder management skills. · Familiarity with Agile/Scrum tools such as Jira, Trello, or Asana.WORK TIMINGS · Monday to Friday (Saturday & Sunday off) · Working from Office – Pune · Shift Timing: 3 PM to 12 AM ISTLearn more about us: AMI Infoweb Official Website - Discover Callbotics.ai - Explore Life at AMI -
Job Title
Product Manager