Role - End User Support - L2Years of Experience - 8 to 10 yearsLocation - Gift City, Gandhinagar, Gujarat- End User Support - L2 - Responsibility: - Manage and resolve escalated issues related to Windows and macOS systems. - Provide limited support for Linux-based systems as required. - Handle software installations, updates, and patch management. - Maintain endpoint security and compliance with organizational standards. - Collaborate with L1 support teams for issue escalation and resolution. - Required Skills: - Strong expertise in Windows and macOS operating systems. - Basic knowledge of Linux environments. - Familiarity with Active Directory, Group Policy, and endpoint management tools. - Excellent problem-solving and communication skills.
Job Title
End User Support - L2