Ahmedabad, India | Night Shift About the RoleWe are hiring anCustomer Support Executiveto manageAirbnb guest communicationsfor our U.S.-based hospitality portfolio. This role is ideal for candidates with ahospitality, hotel, or customer service backgroundwho are confident communicating in English and delivering excellent guest experiences. This is afull-time, long-term, day and night-shift positionbased inAhmedabad . Key ResponsibilitiesRespond to Airbnb guest messages promptly and professionally Handle check-in, check-out, and stay-related inquiries Resolve guest issues calmly and efficiently Coordinate with housekeeping and operations teams Ensure high guest satisfaction and positive reviews RequirementsHospitality / hotel / customer service experience preferred Excellentspoken and written English Strong computer skills (email, booking platforms, CRM tools) Experience with Airbnb or other OTA platforms is a plus Ability to workon-site in Ahmedabad during U.S. time zones (night shift) Compensation & Work DetailsSalary:₹32,000 – ₹42,000 per month Night Shift Allowance:Included / Additional Shift:U.S. Time Zone (Night Shift) Location:On-Site – Ahmedabad Employment Type:Full-Time | Long-Term Why Join UsWork with an international hospitality company Stable, long-term role with growth opportunities Structured processes and professional work environment
Job Title
Customer Support Executive – Airbnb (Hospitality Background Preferred)