Job Title

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person.Venue detailsDate: 31st Jan 2026Timing: 9:00 Am-1:00 PMLocation: TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana.Job DescriptionRole-End User Computing Lead SMERequired Technical Skill SetEUC competency on all domains with additional expertise on Desktop/Laptop configuration with Leadership qualityDesired Experience Range-8-12 yearsLocation of Requirement HyderabadMust-Have- Excellent communication skills, handling customers and matching the pace - Understanding of EUC role, leadership skills - Innovation ideas and automation opportunities in EUC - Best Practices on improving/stabilizing EUC Operations - Must have a good experience in Image Management - Expertise in Device management tools such as Intune and Microsoft Configuration Manager (MCM) components formerly known as MECM/SCCM - Auto-pilot, Patch Management, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. - Expertise in maintaining and troubleshooting the Windows (client and server) operating system. - Strong knowledge of Windows (client and server) operating systems. - Understand Active Directory administration with emphasis on organizational units, group policy and client interaction/security. - Scripting experience in PowerShell is a plus. Image Management - Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. - Experience with managing iOS, Windows & Android devices in a Global environment. - Generate reports and share with stakeholders - Resource Management, Shift Management, Stake Holder Management, Quality Management, Knowledge Management - Process knowledge on ITIL - Managing Team members and helping on their career aspirationsGood-to-Have- Project Management experience a plus - Assessment of customer's environment prior to migration. - Project plan development - Methodical approach to problem solving and resolution - Self-driven and resourceful to achieve goals independently as well as work well in groups - Exposed to best practice design & Implementation methodology - Willingness to proactively provide input for improvements - Experience with Problem and Change Management processes and applications - Excellent written and verbal communication skills. - Excellent leadership skills and teamwork skills. Results oriented, high energy, self-motivatedResponsibility of / Expectations from the Role1Publishing the customer required reports - Daily, Weekly, Monthly, Quarterly2Identify the Risk and issue, action and mitigation plan3Identifying the area of improvements and execute them with customer approval4Proven People Management skills