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Job Title


Senior Client Servicing Executive


Company : FoxyMoron


Location : Mumbai, Maharashtra


Created : 2026-01-29


Job Type : Full Time


Job Description

1. Client Relationship Management:-Ensure team adherence to the client's brand identity, core values, and USPs to execute digital strategies effectively.-Develop and maintain strong, trusting relationships with clients.-Develop comprehensive brand plans that align with the client's long-term objectives and marketing goals.-Serve as the primary point of contact for all client inquiries, requests, and concerns.-Regularly communicate with clients to understand their needs, objectives, and feedback.-Client onboarding2. Coordination and collaboration:-Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects.-Coordinate project timelines, budgets, and deliverables to meet client expectations.-Collaborate with seniors and other departments to conduct brand analysis and extract valuable insights from the data and reports.3. Quality Check:-Supervise Quality Check and posting on social media platforms.-Attend shoots and music recordings.4. Timelines and Schedules:-Prioritizing tasks and maintaining timelines and schedules.-Prioritize tasks across various brands ensuring the timely & accurate delivery of client work.-Promptly responding to emails.5. Research: - Stay up-to-date on industry trends and best practices to create innovative art work to ensure that designs are relevant and effective in capturing the target audience's attention- Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively. - Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs.6. Team Management:-Conduct weekly team meetings to track progress, provide feedback, and mentor teams for proactive problem-solving on client-side and internally-Promote a culture of research and self-development within the team while organizing regular one-on-one feedback discussions with team members7. Communication:-Communicate regularly with team members to provide updates on status and upcoming deadlines, fostering a collaborative working environment.-Act as POC for internal and external escalations in case the juniors are unable to resolve a problem.8. Reports:-Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation-Review reports created by juniors for social media and brand analysis.-Review and vet the campaign cost sheets, and financial trackers and create presentations for client and internal meetings.-Lead JSRs to be able to align tasks properly.9. Time Management:-Following of internal TATs, tasks prioritization, and timely delivery of work.10. Vendor Management:-Ensure smooth Vendor Management, invoicing, and timely payments.