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Job descriptionRoles & Responsibility for Senior Associate:Responsible for delivery of multiple finance and accounting processes. Processes may include, but not limited to Payments and DisbursementsGeneral ledger and sub-ledger accountingA/R and A/P managementAnnual Financial StatementMonthly , Quarterly ,Annual accounting and clients reportingSupport for statutory accounting and auditSupport in preparation of trackers, issue logs and MISTimely escalation of issues to leader / SeniorAdhere to delivery service request with 100% of client SLA as agreed upon.Roles & Responsibility for Assistant Manager/ Deputy Manager:Ensuring all deliverable are accurately completed on time as per the agreed SLA with clientManage assigned client portfolio, actively motivate, counsel and support teams for goal congruence.Provide volume related matrix, alongside staff utilization and forecasted changes to the senior management to ensure correct resourcing level are in place.Seek guidance from Manager in case of sensitive issues (out of control of self-influence)Work as Subject Matter Expert and develop knowledge on cross functional subject (VAT, Payroll tax, Corp. Tax)Identify key roles within the team and develop succession plan for team members to be able to fill these roles.Attend and complete trainings relevant to competence development.Roles & Responsibility for Manager:Ensuring all deliverable are accurately completed on time as per the agreed SLA with clientManage assigned client portfolio, actively motivate, counsel and support teams for goal congruence.Provide volume related matrix, alongside staff utilization and forecasted changes to the senior management to ensure correct resourcing level are in place.Seek guidance from Sr. management in case of sensitive issues (out of control of self-influence)Work as Subject Matter Expert and develop knowledge on cross functional subject (VAT, Payroll tax, Corp. Tax)Identify key roles within the team and develop succession plan for team members to be able to fill these roles.Key requirements:Fluency in written and spoken English.Strong Communication, Good Presentation skills & Customer Focus.Candidates with KPO/BPO background would be preferredSenior Associate: Semi qualified Chartered Accountant with experience ranging from 2 to 5 years of clearing CA Intermediate both groups.Assistant Manager / Deputy Manager : CA with 0-2 Years of experience.Manager: CA with 5- 10 Years of Experience including 12 years leading and managing teams.Knowledge of IFRS would be added advantage.Company Benefits:At our Vistra GSC office, we believe in putting our employees well-being first! We offer a hybrid working arrangement.Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!