Job Title

purpose of the job thetechnology project managerprovides an outstanding service from his/her expertise that is customer focused and drives improved organisational performance.in summary, the purpose of the role is to provide technology configuration expertise as part of the technology leadership chapter within the squad based structure of the technology enterprise department. In particular technical workstream delivery and technology expertise and support.key performance indicators ● maintain engagement scores for the managed chapter, keeping them above the company benchmark in any given year (usually 8.1 in Workday Peakon). ● development of improved working practices and processes for chapter. ● effective management of chapter. ● providing project assurance where appropriate for the workstream associated with the chapter if applicable. ● point of escalation for chapter and related workstreams.key stakeholders ● technology vendors (SAP Fieldglass, Beeline, VNDLY, GR8P etc). ● account teams (RSR). ● internal project teams. ● external project stakeholders. ● Randstad back / middle offices. ● tech enterprise squads. ● professional services teams. ● technology enterprise SLT.Responsibilities: ● recommendations ○ advises managers how to apply a wide variety of existing procedures and precedents. ○ advises internal customers. ○ signalling and advising management about the expertise and developments within the expertise. ○ handling specialist questions within the expertise and giving advice. ○ providing professional knowledge and knowledge of processes/ resources/instruments of the expertise (knowledge sharing). ● needs assessment ○ investigates questions related to existing programs, processes and procedures. ○ translates the demands of customers (internal and external) into products and services. ●project management:supports others by performing prescribed project management activities following existing procedures. ○ implementation of products and services in the business. ○ makes proposals for and makes improvements in the workforce processes and the expertise of the organisation. ○ is first point of contact for organisations regarding expertise. ○ joining client-facing meetings ●data collection & analysis:produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. ○ should modify and review reports as needed/requested by stakeholders to validate applicability. ○ prepare and create scheduled and ad hoc reports. ○ create presentations containing data to agreed specifications. ○ consolidate and integrate client data for the production of specific reports. ○ maintain and review data-set as required, working to ensure data quality, highlighting and addressing discrepancies, giving advice and providing solutions. ○ pro-active in recommending improvements in the usage of tools and the existing data management processes.●approach to thinking:thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly. Specifically, sees multiple relationships; for example: by identifying several likely causes or consequences of a situation. ●initiative:acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, is proactive; for example: by recognizing and acting on current opportunities or problems and takes action. ●attention to detail:manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, checks own work; for example: by using systems such as checklists to ensure accuracy. ●data collection and analysis:works independently and provides guidance and training to others on analysing data trends for use in reports to help guide decision making.job requirements: Experience: ● 2+ years experience with key technology providers. ● experience enables job holder to deal with the majority of situations and advise others. ● experience with reporting and vendor management/application tracking systems, CRM databases and analytic tools. ● excellent Microsoft Office/google for business applications skills. ● experience of working in a matrix organisation. ● experience of working in a project based fast growing and changing environment. ● basic experience of coordinating the work of others. ● experience in stakeholder management up to middle management knowledge ● the products, tools, clients and processes of RSR. ● leading technologies related to our business (VMS, CRM, ATS). ● back office processes which are used by RSR.Additional skills needed: ● proficient excel / sheets. ● proficient Smartsheets. ● good command of the business language (English). ● good written communication.