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*This role is based out of Chennai Location*Role Overview: You will play astrategic client-facing leadership rolemanaging and growing relationships withIndia’s top 14 banks . You will be responsible fordelivering seamless service ,enhancing engagement , anddriving revenue growththroughup-selling, cross-selling, and solution innovationacross our suite of products—digital rewards, corporate gifting, loyalty solutions, cashback programs, e-gift cards, and white-label platforms. Key Responsibilities: Strategic Account Management Own and manage key relationships with top banking clients (PSUs, private, and multinational banks). Serve as the primary liaison ensuring high client satisfaction and business continuity. Build quarterly and annual account plans to meet revenue and engagement goals. Revenue Growth & Cross-Selling Identify growth opportunities acrossdigital rewards, loyalty, gifting, and white-labelproducts. Driveup-sell and cross-sell initiativesthrough consultative engagement and business insights. Collaborate with product and marketing teams to co-create tailored solutions for banking partners. Service Excellence & Delivery Ensure flawless execution of campaigns, redemptions, and integrations through coordination with delivery teams. Monitor SLAs, KPIs, and client feedback to maintain superior service standards. Resolve escalations with agility and customer-first focus. Strategic Collaboration & Innovation Work with product and technology teams to implementAPI integrationsandwhite-label solutionsfor banking partners. Stay updated on fintech, loyalty, and digital currency trends to position GyFTR as a thought leader in the banking ecosystem. Represent GyFTR at client presentations, reviews, and industry forums. Leadership & Mentorship Lead a team of key account managers and executives, ensuring continuous skill development and performance excellence. Foster collaboration, innovation, and ownership within the team. Qualifications & Experience: Experience:10+ years of experience inbanking alliances, account management, or partnershipsinfintech, BFSI, loyalty, or digital rewardsindustries. Proven track record ofdriving business growththrough key client relationships. Strong understanding ofbanking reward programs, loyalty systems, and digital gifting ecosystems. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with a high bias for action and problem-solving. Leadership experience managing a high-performing client servicing or partnerships team. What We Offer: Opportunity to work withIndia’s leading banksandtop consumer brands . Afast-paced, innovative environmentwhere ideas translate into impact. Competitive compensation with performance-linked incentives. Afun, collaborative workplacethat values creativity and work-life balance.If you’re passionate about building impactful partnerships, driving fintech innovation, and redefining the future of digital rewards, GyFTR is the place for you.About ~ GyFTR (Vouchagram India Pvt Ltd): Vouchagram India Pvt Ltd is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space. We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points, etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!