ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.THE IDEAL CANDIDATE: We’re looking for a highly strategic and execution-driven Chief of Staff to partner directly with our founders and senior leader team. This individual will be a critical extension of executive leadership, enabling cross-functional cohesion, driving operational rigor, and supporting long-range business planning across our most dynamic and fast-moving teams including engineering, product, creative, and marketing.The Chief of Staff is a trusted strategic advisor, an integrator of cross-functional priorities, and a hands-on operator who can translate ideas into action and drive complex projects to the finish line. This role is ideal for someone with a strong analytical foundation, high emotional intelligence, and a bias toward action.RESPONSIBILITIES: Act as a strategic thought partner to the Head of Engineering and senior leadership across the company. Lead strategic projects and orchestrate and drive cross-functional initiatives, especially at the intersection of product and engineering. Own agenda setting and preparation for leadership meetings and recurring business reviews. Conduct relevant internal and external research and analysis to inform and drive decision-making. Serve as a proxy in key meetings, driving progress and ensuring timely follow-up. Build structure and process to address bottlenecks and streamline workflows. Organizational Management and HR / Recruiting partnership and delivery Manage headcount, generate analysis on org structure, manager load, level imbalances, attrition Partner with recruiting & HR on: Driving intern and campus hiring, intern engagement programs, intern and campus hire onboarding, selection of colleges, comp details etc External events for branding Quince. Invitations to senior ICs & EMs, setting up and co-ordinating the events etc Setting up a hiring drive calendar, working with managers to get panel nominations Reviewing panelists, setting up new hires with shadow and reverse shadow interview and expanding panelists Drive org changes from beginning to end, ensuring all activities from planning and communications to execution and improvement Lead and Optimize Business Planning Work with the leader and other Chief of Staffs to drive the bi-annual roadmap planning, drive closure of open action items from roadmap reviews Drive retrospectives on the annual planning process and fold learnings to continue improving the roadmap planning process. In conjunction with the Business, PM and Engineering leadership team drive the Adds/Cuts (projects to the roadmap) meetings and co-ordinate with business and PM leaders on needed inputs to optimize meetings.REQUIREMENTS:10+ years of experience in consulting, product, strategy, or operational roles. Experience working with or supporting executive leadership, ideally in a high-growth startup or consumer-facing company. Track record of owning complex projects end-to-end with minimal oversight. Strong communication, organization, and stakeholder management skills. Analytical, data-driven approach with a keen attention to detail. Ability to move fluidly between strategy and execution. High degree of discretion and sound judgment. Passion for innovation, design, and customer experience. Background in tech or have previously supported CTOs or Head of EngineeringWHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completingthis accommodation form . We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Job Title
Chief of Staff (CTO Office)