Job Title

About Us Phonon is a customer engagement automation platform powering intelligent communications for some of the largest enterprises across BFSI, Travel, and Utilities. With our next-gen platforms like22North(for travel), we are now expanding into Southeast Asia and MENA with proven solutions and strong domain expertise.Role Overview We’re seeking a proactive, mature and drivenInternational Sales & Client Success Managerto lead sales expansion inSoutheast Asia and the Middle East/North Africaregions. This role blendsstrategic key account managementwithinternational business developmentresponsibilities and directly drives new revenue.Key Responsibilities Key Account Management Own and manage relationships with strategic accounts (existing and new) across BFSI, Travel, and Utilities. Act as a trusted advisor to key stakeholders; understand business needs and align our solutions accordingly. Drive account expansion through upsells, cross-sells, and long-term engagement. International Sales – SEA & MENA Identify and pursue high-value enterprise opportunities in SEA & MENA. Represent the company at industry forums, client meetings, and pre-sales discussions in the region. Own the complete sales lifecycle — from lead qualification, proposal building, commercial negotiations to order closure. Sales Proposals & RFP Management Respond to RFPs and RFIs with high-quality, timely and compelling proposals. Collaborate with product, engineering, and legal teams to deliver winning bids. Lead presentations, demos and solution walkthroughs for large customers and partners.Requirements 10-15 yearsof B2B/Enterprise sales or account management experience, preferably in SaaS, CPaaS, or digital platforms. Demonstrated ability to manage complex deals and strategic accounts independently. Prior experience selling intoSEA and/or MENAgeographies is strongly preferred. Excellent communication, negotiation and stakeholder management skills. Comfortable working cross-functionally with product, engineering, and operations. Willingness to travel for key meetings (approx. 20–30% international travel, if needed).Bonus if you have Experience in BFSI, Aviation, Utilities or Government segments. Familiarity with sales tools (HubSpot, Zoho CRM, etc.) Multilingual abilities (e.g. Arabic, Bahasa) are a plus.What We Offer Opportunity to drive strategic business in high-growth international markets. High ownership and visibility across leadership and client-facing roles. A performance-driven environment that values integrity, initiative, and innovation.