Job Title

Key Responsibilities:● Consistently embarking an excellent first impression on call, delivering exceptional customer experience● Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind● Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase● Contacting prospective clients / existing customers to inform them about the product using scripts● Accurately record details of communication with customers● Developing and sustaining solid relationships with customers to encourage repeat business● Answer questions about product features in an engaging manner● Answer all customer questions honestly and accurately● Using sales scripts drive sales and respond to customer objections● Developing in-depth knowledge of products and services offered by us to make suitable recommendations based oncustomers' needs and preferences.● Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.Qualifications and Skills:● Fluent in English language; bilingual a plus● Patient, cool-tempered and ability to handle rejections, stress● Good Listening skills, excellent telephone etiquette● Ability to follow scripts without sounding mechanical● Excellent organizational and problem-solving skills● Working knowledge of relevant computer software● Ability to learn and high sense of hunger to achieve and grow● Punctual, Good time-management skills● Carry a positive attitude with a high energy level