Job Title

Position: Reservation & Ticketing Executive Company Overview: Viswamitempowersolution is a leading travel and tourism company located in Kangra, Himachal Pradesh, India. We specialize in providing customized travel solutions to our clients and ensure a hassle-free and enjoyable travel experience. We are currently seeking a Reservation & Ticketing Executive to join our team and help us provide exceptional services to our customers. Job Overview: As a Reservation & Ticketing Executive, you will be responsible for handling all aspects of flight reservations and ticketing. You will work closely with our clients to understand their travel needs and provide them with the best travel options. Your primary goal will be to ensure that our clients have a smooth and stress-free booking experience and are satisfied with our services. Key Responsibilities: - Handle flight reservations and ticketing for clients, including booking, canceling, and changing flights as per their requirements. - Communicate with clients to understand their travel plans and provide them with suitable flight options, taking into consideration their budget and preferences. - Assist clients with visa and passport requirements, as well as any other necessary travel documentation. - Keep track of flight schedules, pricing, and availability to provide accurate and up-to-date information to clients. - Process payments and issue tickets to clients, ensuring all necessary details are accurate and complete. - Handle any issues or complaints from clients regarding their reservations or tickets and provide prompt and satisfactory resolutions. - Collaborate with airlines, hotels, and other travel partners to negotiate the best deals and packages for our clients. - Stay updated on industry trends, airline policies, and travel regulations to provide the most relevant and accurate information to clients. - Maintain a positive and professional relationship with clients to encourage repeat business and referrals. Qualifications and Skills: - Bachelor's degree in Travel and Tourism or a related field. - Minimum of 2 years of experience in reservation and ticketing, preferably in the travel and tourism industry. - Knowledge of airline reservation systems and ticketing procedures. - Excellent communication and customer service skills. - Strong attention to detail and accuracy. - Ability to work under pressure and handle multiple tasks simultaneously. - Proficient in MS Office and other relevant computer programs. - Knowledge of foreign languages is a plus. Contract Details: This is a full-time position with a competitive salary and benefits package. The working hours are from Monday to Friday, 9 am to 5 pm, with occasional weekend work depending on business needs. If you are passionate about travel and have a strong background in reservation and ticketing, we would love to hear from you. Join our team at Viswamitempowersolution and be a part of creating unforgettable travel experiences for our clients.