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Location: Hyderabad, Vijayawada, VizagWorking Days: 6 days a weekCTC: As per market standardsAbout Codegnan:Codegnan is a fast-growing EdTech training institute focused on building industry-ready talent through hands-on, placement-oriented learning. We deliver practical technology and data programs aligned with real-world industry requirements, supported by strong academic, operations, and placement teams.Role Overview:We are looking for a Program Coordinator (Fresher / 0–2 years) to own academic execution, batch discipline, attendance, exams, parent communication, and batch outcomes after student enrollment. This role provides deep exposure to academic operations, student seriousness management, retention control, and outcome tracking in a structured EdTech environment.Key Responsibilities & Role Expectations:1.Academic & Batch Operations:● Plan, create, and manage training batches based on schedules and trainer availability● Ensure daily class execution (offline/online) with zero cancellations● Coordinate with trainers for syllabus coverage, exams, and academic delivery● Monitor daily and weekly exam execution and participation● Track test performance and identify academically at-risk students● Ensure classroom, lab, and infrastructure readiness2.Student Monitoring & Discipline:● Track daily attendance and enforce discipline standards● Call students after 3 continuous absences● Track exam defaulters and enforce corrective actions● Issue warnings and maintain discipline records● Ensure seriousness and learning continuity across batches3.Parent Communication & Retention:● Handle parent communication as per SOP (weekly and bi-weekly calls)● Call parents who request contact via weekly reports● Conduct preventive parent calls for low attendance or declining performance● Handle dropout-intent conversations and retention counselling● Escalate policy-level cases to CSM when required4.Exams, Permissions & Extensions:● Approve or reject student leave permissions as per policy● Act as the sole approver for exam extension requests● Ensure exam extension limits and timelines are strictly followed● Maintain exam and permission audit logs5.Escalation Handling & Reporting:● Act on academic and discipline escalations routed by CXE● Resolve issues within defined SLA/TAT● Maintain batch-level reports on attendance, exams, risks, and completion● Participate in weekly and monthly performance reviews with management6.Data & Reporting:● Maintain accurate academic and batch records● Prepare weekly and monthly academic performance reports● Ensure all records are audit-ready and system-updated● Use data for decision-making (data before discussion)7.Skills:● Strong ownership and decision-making ability● Clear, firm, and professional communication skills● High discipline and process adherence● Basic data handling and reporting skills● Ability to handle pressure and parent conversations8.Education:● Bachelor’s degree in any discipline● MBA / Master’s degree is an added advantage9.What We Offer:● Structured academic operations training● End-to-end exposure to student lifecycle management● Clear growth path to Senior PC / Program Manager / Academic Operations roles● Strong leadership visibility and ownership● Long-term career growth in EdTechHow to Apply Interested candidates can apply here or share their resume at maheshyalla@