Job Title

Company DescriptionHuman Managed is a data & AI service platform headquartered in Singapore, with operations across the Philippines, India, and Hong Kong. The company delivers AI-native solutions for cyber, digital, and risk outcomes, aiming to empower responsible decisions through the collective intelligence of humans and machines. Trusted by essential service enterprises, Human Managed partners with global technology leaders to control cyber threats and operationalize digital strategies.PositionConversatioal / AI UX EngineerBuild focus: ProductRun focus: PresentOwns:Conversational flows, prompts, and interaction safetyHuman-AI interaction clarity and escalation patternsAI(Build & Run):Uses AI to generate prompts, flows, and response templatesUses AI to simulate conversations and failure casesUses AI to refine explanations and follow-upsCI/ CD / Continuous Delivery:Participates in CI pipelines for conversational logic and testsAdheres to controlled rollout of AI UX changesOwns conversational test coverageHuman-in-the-loop responsibility:Reviews AI responses and deferral logicOwns user trust in AI interactionsIntern friendly: Yes---We organize our engineering work along:and . They are related, but not the same.:’Build focus defines.It answers: what capability am I responsible for creating and evolving?We organize build work into four stacks:The foundation. Identity, cloud control planes, networking, security, reliability primitives.Shared capabilities. Data pipelines, AI/ML systems, agents, workflows, APIs.Delivery surfaces. Apps, APIs, interaction layers, conversational experiences.Domain intelligence. SecOps, Fraud, Asset, etc., where outcomes are defined.Every role has a.That focus determines what you own long-term.:Run focus defines.It answers: how does this behave in production, under pressure?We use four run focus:How signals, data, and events enter the system safely.What work happens deterministically without humans.How decisions are sequenced, governed, and escalated.How outcomes are delivered, explained, and consumed.Every role participates in one or more.Some design them.Some operate within them.But no one builds without understanding how their work runs.,AI is not a separate team or a feature for us.AI worksin both build and run:• generating code, configuration, and tests• exploring edge cases and failure modes• proposing decisions and explanationsBut AI never owns outcomes.Humans review.Humans decide.Humans are accountable.That’s intentional.//CI/CD is not “everyone’s job”, and it’s not nobody’s job.• Roles with high blast radius (infra, platform) own pipelines and release safety.• Other roles participate by writing tests, respecting gates, and understanding rollout behavior.Shipping is expected.Shipping safely is designed.---This matters enough to say explicitly.In every role:• AI may assist• automation may execute• pipelines may deployBut a human is always responsible for:• approving changes• stopping unsafe behavior• owning consequencesWe design systems where judgment is not optional.