Job Title : AWS DevOps Architect – Amazon Connect & Amazon Nova Sonic12+ Years Overall3+ Years Strong Hands-on Terraform (Mandatory)Location - Hyderabad onsiteJob SummaryWe are looking for a seasoned AWS DevOps Architect with strong experience in Amazon Connect and Amazon Nova Sonic to design, build, and operate enterprise-scale cloud contact center and voice AI platforms. The candidate will lead DevOps architecture, automation, and reliability for real-time voice and conversational AI systems on AWS.Key Responsibilities• Architect and lead AWS DevOps strategy for cloud-native contact center platforms• Design, deploy, and manage Amazon Connect environments including IVR, call flows, routing, and telephony• Architect and support Amazon Nova Sonic–based voice AI solutions for real-time speech and conversational workflows• Integrate Amazon Connect and Nova Sonic with AWS Lambda, Amazon Lex, Bedrock, DynamoDB, S3, SNS/SQS• Design and manage infrastructure using Terraform (3+ years mandatory) with reusable modules and remote state• Build and maintain CI/CD pipelines for infrastructure and application deployments• Architect containerized platforms using EKS / ECS / Fargate• Implement monitoring, logging, and alerting using CloudWatch, OpenSearch, Prometheus, Grafana• Ensure high availability, disaster recovery, security, and compliance• Optimize infrastructure for performance, scalability, and cost efficiency• Lead production support, incident management, and root cause analysis• Collaborate with AI engineers, contact center SMEs, and business stakeholders• Mentor DevOps engineers and enforce best practicesRequired Skills & QualificationsMandatory• 12+ years of experience in DevOps / Cloud Engineering• AWS DevOps Architect–level expertise• Hands-on Amazon Connect experience• Hands-on Amazon Nova Sonic experience• Terraform – minimum 3+ years of strong hands-on experience• CI/CD pipeline design and automation• Strong Linux, Python, and Bash scripting skills• Experience supporting real-time voice / telephony systemsPreferred• AWS Bedrock and GenAI integrations• Amazon Lex, Contact Lens• Kubernetes (EKS), Helm• AWS Certifications (Solutions Architect – Professional / DevOps Engineer)• Genesys Cloud CX exposure or migration experienceSoft Skills• Strong architecture and problem-solving skills• Excellent communication and client-facing abilities• Leadership and mentoring capability• Ownership mindset for mission-critical platforms
Job Title
AWS DevOps Architect